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Return Policy

Click on one of the questions below to be directed to the answer!


1. Can I return and/or exchange my purchases?

Yes, you may return or exchange your purchases if they don't fulfill your requirements. We don't refund for international shipping cost for returns. The easiest and safest way to do this is by submitting your return online and then sending it back to us. You can find all information there, but if you need help please contact us. 

OGER applies a return limit of 30 days. This is conditional upon you being able to provide proof of purchase and the items being undamaged and unused. Online purchases must still bear all of the original labels and be packed in their original packaging.


2. Can I return online purchases by post?

Yes, you can. If you wish to return your purchases by post, it is vital that you complete and include the digital returns form. 

Please submit your digital return online and send your package back to us afterwards. You can find all information there, but if you seek help please contact us. You will find a returns sticker on the packing slip, included in your order. This is to be used to send your package back. 

Returning address:

OGER Online Store
Kwadijkerkoogweg 23
1442 LA Purmerend
The Netherlands

OGER applies a return limit of 30 days. This is conditional upon you being able to provide proof of purchase and the items being undamaged and unused. Online purchases must still bear all of the original labels and be packed in their original packaging.


3. Can I return online purchases via one of the OGER Stores?

Yes, you can. It's also possible to return your online purchases to one of the OGER Stores (with the exception of the OGER Stores in Haarlem and Antwerp). Do not forget to submit your return online first. You can find all information there, but if you seek help please contact us. 

OGER applies a return limit of 30 days. This is conditional upon you being able to provide proof of purchase and the items being undamaged and unused. Online purchases must still bear all of the original labels and be packed in their original packaging. Underwear and perfumes cannot be returned or exchanged.